The insurer completed a review of its three loss adjuster panels" property, subsidence and casualty & liability" last month and reduced its property panel from three to two companies.
Crawford & Company and Davies Group will now handle all of the insurers property claims with the latter company widening its role on the property panel, after working closely with Ecclesiastical on its theft of metal claims over the past year.
Following a tender process, Crawford remains on the other panels, while Argent also continues on the C&L panel and Infront Innovation remains on the subsidence panel after the companies signed new three-year deals.
Ecclesiastical claims and risk services director David Bonehill told Post: "We have focused on the adjusters with a depth of expertise in our markets, rather than taking a generalist approach.
"The main reason we have cut the number on our property panel was due to volume of work. However, it is also about partnerships; two firms are easier to manage and we can work as a more of partnership with fewer firms on the panel."
Extract from an article first published in Post Magazine 9th September 2009 |